Technological innovation and globalization have ushered in a world of immediate and continuous accessibility. These forces have:
- Generated informed customers with increased expectations
- Shrunk the strategic planning horizon from five to, in some cases, less than two years
- Turned bricks and mortar into a globally distributed virtual workforce
- Provided unprecedented visibility into the supply chain, opening new opportunities for partnerships and efficiency
This new business environment has created new challenges. With today's flatter organizations, managers are also leaders and workers. Their number of direct reports is exponentially higher. Gone are the days of command and control. Being "lean" and embracing operational excellence is expected. The contract between organization and individual has changed. The phenomenon of lifetime employment with a single company has become a thing of the past. Today's workforce is on the move, in quest of continuous learning and professional growth and development opportunities. Managers must embrace every opportunity to engage, align, and retain their best employees. So clearly, it is time for a new approach to "training." And we have created research-based, innovative programs and systems that support continuous learning and development, with a line of sight to the important business results that must be achieved.
- No more "death by PowerPoint"
- No more training that doesn't tie directly to the achievement of business results
- No more flavor-of-the-month programs or initiatives
- No more generic programs that ignore an organization's culture, customers, business, and processes
- And finally, no more training that devalues the knowledge, talents, and skills the participants bring to the shared or virtual classroom
And with our success over the past decade, we find it is time to take our content to an even higher level. We're excited to offer our newly released Performance Mastery suite of products. It has evolved from the insights of dozens of internal and external thought leaders; hundreds of high-performing customers; and thousands of real-world leaders, managers, and professionals. We have developed a new leading-edge look and feel to our most successful products and programs. And we have added two exciting new programs that will help the system deliver an even greater business impact, namely Composer (the skills and understanding to accelerate innovation) and The Management Game (a competitive game to sharpen the skills you have developed with the core modules). Performance Mastery 4.0 is a system founded on adult-based learning workshops and simulations, customization options, e-learning platforms, assessment instruments, and performance support tools. Here's to results, to learning, and to our journey together along the mastery path.