In a world of constant and rapid change, companies face the ever present challenge of aligning workforces with evolving strategies and goals while, at the same time, creating an environment that fosters peak performance to drive true business results. Symphony, the cornerstone of The Real Learning Company's Performance Mastery System, is designed to help organizations achieve business results. Applying Peter Drucker's metaphor of the manager as a symphony conductor, Symphony provides managers with a systems-thinking approach to leading effectively, especially through periods of change. This experiential program utilizes adult learning methods to equip managers with tools and skills needed to assess, plan, and manage individual and team performance.

Symphony provides managers and performers alike with:

  • A flexible management system that recognizes the inherent differences between performers and the power of using multiple tools to address potential performance issues
  • A common language and consistent management process that helps reduce confusion and increase efficiency
  • Realize the importance of creating organizational alignment through an effective goal-setting process
  • Improved understanding and performance as the result of setting clear expectations and providing frequent bi-directional feedback
  • A process for managing change and implementing new strategies
  • An understanding of the time and cost relationship of each of the 42 potential performance tools
  • The understanding that the performance management process requires mutual accountability between managers and performers
  • Web-based tools that reinforce and extend Symphony's use in a just-in-time world, including a performance analysis and planning system that enables managers to economically cascade the language of Symphony throughout the organization

 



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